Refund policy

RETURNS

We accept returns within 30 days of delivery for items in unused,
original condition.

To start a return, email info@chambridge.store with your order number
and reason. We will reply within 1 business day with a Return
Authorization (RA) number and the return address. Returns sent without
an RA number cannot be accepted.

Once your return is received and inspected, we will issue a refund to
your original payment method within 5 business days. Return shipping
is paid by the customer unless the item arrived damaged or incorrect —
in that case we cover the return label and ship a replacement at no
cost.

DAMAGED OR WRONG ITEM

Email us a photo within 7 days of delivery and we will make it right —
in most cases without requiring a return.